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Prepare for Cisco exam 300-080 CTCOLLAB! This 5-day instructor-led course prepares participants for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite and issues with Voice Quality and Media Resources. Note: This course also includes access to the neXT LIVE 365 a video library of this course (in 5-15 minute snippets). You will have instant access to this on the day you enroll even if your class scheduled is still months out! This access is good for 1 year (neXT LIVE 365).
~365 Days of Access to our Cisco Partners Entire Routing and Switching Video Reference Library (VRL)*
*not just the 5-day class signed up for, but hundreds of searchable, on-demand learning bytes in 5-15-minute videos!
~365 Days of Unlimited Access to Delta Sessions - What’s Not Covered in Class! (Version Upgrades, Industry Updates, Etc.)
~365 Days of Unlimited 24x7 Access to our Cisco Partners Community - Collaborate with Instructors
~365 Days of Unlimited Access to Interactive neXTpertise Sessions and other IT Resources with Instructors (featured hot topics, exam prep, etc.)

What You'll Learn

  • A systematic methodology to troubleshoot Cisco UC systems
  • Knowledge of tools and reports that help isolate UC system problems
  • Use troubleshooting and monitoring tools
  • Troubleshoot common gateway and endpoint registration issues
  • Troubleshoot CUCM availability issues
  • Investigate database replication issues
  • Troubleshoot LDAP integration issues
  • Diagnose and resolve a call setup issue
  • Troubleshoot Endpoint Registration
  • Troubleshoot VCS Control and VCS Expressway Availability Issues
  • Troubleshoot on-net multisite calling issues
  • Investigate off-net calling issues
  • Diagnose and resolve device mobility, extension mobility, and unified mobility issues
  • Troubleshoot TelePresence Management Suite Issues
  • Troubleshoot MTP issues
  • Troubleshoot transcoder issues
  • Troubleshoot issues with audio conferences
  • Troubleshoot issues with video conferences

*Request Detailed Syllabus
~Epic LIVE! or On-Demand delivery options also available!

Register for this course
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  • Course Number CTCOLLAB
  • Course Length 5 days
  • Course Fee $3,775.00
  • Delivery Format VLT (Instructor Led; Virtual LIVE Online; Remote Training)
  • Course Topic Certification
  • Vendor Cisco
  • Technology Unified Communications Manager

Register for course: CTCOLLAB

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