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Cisco Unified Communications Manager Software v12.5 | Cisco Unity Connection v12.5 | Cisco IM&P v12.5. This 5-day instructor-led training is a companion course to ACUCW2. This latter course is an advanced administrative course focused on infrastructure deployment. The pre-configured environment used as the starting point for ACUCW1 is created from scratch in the ACUCW2 course. These two courses together provide coverage of both multisite deployment and administration. In addition to coverage of the basic concepts, ACUCW1 course includes new and exclusive content:

Understand internal dialing in a multisite/multicluster deployment

  • Intrasite dialing by extension
  • Intersite and intercluster dialing using an “Enterprise numbering” and “Globalized E.164 Routing” schemes
  • Dialing using SIP URIs

Manage Directory Numbers and DIDs in a multisite/multicluster deployment

  • Quickly find available DIDs at any site
  • Track assigned/unassigned and temporarily reserved DIDs
  • Work with shared lines and phantom numbers

Speed up Moves/Adds and Changes at each site with LDAP and templates

  • Get organized with Device Pools
  • Build and use site specific templates
  • Create LDAP synchronization agreements
  • Make the most out of the BAT tool

Manage conferencing in version 12.5

  • Manage Meet me number ranges and Conference Now conferencing in a multisite environment

Understand Cisco Unity Connection multisite deployments

  • Use Cisco Unity Connection Routing Rules and Alternate Extensions to support users in different sites with different addressing schemes
  • Configure different auto attendants for different sites
  • Configure Site specific Directory searches

This course offers role-based training on a real-world multisite lab topology specifically designed to address the needs of entry-level administrators specifically targeting multisite deployments:

  • Entry-level administrators do not configure routers: router configuration is not included in the class
  • Labs are based on a preconfigured multisite network with the focus on user and phone moves, adds, changes and deletes, and including simple feature configuration. For Unity Connection, the focus is on subscriber and auto attendant administration.
  • Accompanying follow-on courses provide an excellent track for career development.

Note: if only parts of ACUCW1 and ACUCW2 are needed, contact us to discuss course customization and design of content covering the specific required. Additionally, for participants whom have taken previous version of ACUCW1 and ACUCW2, consider the new ACUCW Lab Workshop; a whiteboard-based workshop focusing on primarily just the ACUCW1 and ACUCW2 labs.

What You'll Learn

  • Understand basic CUCM architecture and terminology
  • How the CUCM administrative and user GUIs work
  • Get organized with Device Pools and other common elements of phone configuration
  • Understand Internal dialing in a multisite/multicluster deployment
  • Manage Directory Numbers and DIDs in a multisite/multicluster deployment, track assigned/unassigned and temporarily
  • reserved DIDs and quickly find available DIDs at any site when adding new Users
  • Work with shared lines and phantom numbers
  • Add and delete phones manually, using auto registration and using the BAT tool
  • Speed up Moves/Adds and Changes at each site with LDAP and templates
  • Build and use site specific templates
  • Make the most out of the BAT tool to make moves, adds, changes and deletes quicker and easier to manage
  • Manage Meet me number ranges and Conference Now conferencing in a multisite environment
  • Add users, assign them capabilities, and associate them with phones
  • Configure phones for Class of Service using the line/device approach
  • Configure phones for voice mail
  • Configure Cisco Unity Connection users
  • Deploy and use the Cisco Jabber Client in Phone Only and Full UC modes

*Request Detailed Syllabus

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  • Course Number ACUCW1
  • Course Length 5 days
  • Course Fee $3,795.00
  • Delivery Format VLT (Instructor Led; Virtual LIVE Online; Remote Training)
  • Course Topic Collaboration/Communications
  • Vendor Cisco
  • Technology Unified Communications Manager
Need a different date? This course is also offered on these dates
Date Course ID Course Name Duration Delivery Format Registration
08/22/2022 ACUCW1 Administering Cisco Unified Communications Workspace Part 1: Basic Administration for Multisite Deployments (ACUCW1) 5 days VLT Register

Register for course: ACUCW1