In this 1-day instructor-led course participants learn how to bring people together to create an optimal employee experience that enables an organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. In organizations today, are people being treated well, or are their needs neglected? Are your teams aligned on goals with a sense of purpose? Are they driving the business outcomes toward the desired targets?
The Microsoft Viva employee experience platform provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that your organization envisions. This training course will provide Microsoft Employee Experience Platform Specialists with a comprehensive overview of Microsoft Viva, as well as Microsoft 365, Teams, and SharePoint. It will cover how to identify requirements for designing experiences for employee onboarding, career and skill development, rewards and recognition, compensation and benefits, employee wellbeing, and employee retention. It will also cover how to design solutions to meet these requirements, and how to collaborate with senior executive leadership, human resources, IT, adoption and change management, and learning and organizational development departments. Finally, it will cover how to continuously improve employee experiences based on data-driven insights and feedback.
Target Audience
Learners taking this course are interested in employee experiences or Microsoft Viva and want to learn how to assess, plan, strategize, design and manage digital employee experiences that use Microsoft Viva, Microsoft Teams, SharePoint and Power Platform. A learner in this role will collaborate with multiple teams to scope, design, and implement new digital employee experiences, such as onboarding, career and skill development, rewards and recognition, employee wellbeing, and employee retention. Note: learners should have a foundational understanding of Microsoft technologies, including Microsoft 365, Teams, SharePoint, and a deep understanding of Microsoft Viva features and capabilities. They may have experience in one or more of the following disciplines: human resources, people development, change management, information technology or culture development.
Job Role: Business Analyst, Business Owner, Business User
What You'll Learn
- Evaluate existing systems and identify requirements
- Identify stakeholders and users
- Recommend employee experience solutions and strategies
- Describe the four experience areas of Connection, Growth, Purpose, and Insights supported by Viva
- Explain what Microsoft Viva apps are
- Identify resources needed to set up each Viva app
- Create adoption plan to use Viva to solve business scenarios for employee experience areas of Connection, Insight, Purpose and Growth
- Describe the main features of Viva Connections
- List technical requirements/prerequisites for Viva Connections implementation
- Explain the differences between desktop and mobile experiences
- Identify 2-3 business use cases for Viva Connections
- Identify key stakeholders for the deployment of Viva Connections
- Align and prioritize scenarios for Viva Connections
- Plan and design for the Dashboard, the Feed, and Resources by scenarios and audiences
- Consider how your organization will scale adoption
- Assess your organization's existing learning experiences
- Plan and strategize for Viva Learning
- Coordinate the implementation of Viva Learning
- Recommend an adoption strategy for Viva Learning
- Course Number MS-080
- Course Length 1 day
- Course Fee $675.00
- Delivery Format vILT (Instructor Led; Virtual LIVE Online; Remote Training)
- Course Topic Business Analysis, Process and Requirements
- Vendor Microsoft
- Technology Office 365
Register for course: MS-080
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