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In this 5-day instructor-led course participants will discover the world of a Salesforce Administrator by working firsthand to configure and customize a Salesforce org. This course is designed for new admins. Our experts will guide learners through the important tasks and features that Salesforce Administrators encounter daily. Students learn about Salesforce's architecture, how to manage users, and how to keep an organization secure. Lastly, we dive into best practices surrounding customization, set up automations to improve efficiency and create reports and dashboards for data analysis. Note: students should have a solid understanding of the basics of Salesforce concepts and functionality prior to attending this course.

Target Audience
This class is ideal for new and beginner Salesforce System Administrators, as well as Trailblazers looking to increase their skills around the configuration, maintenance and automation of a Salesforce org. This is also a great class for anyone looking to earn their Salesforce Administrator certification credential.

What You'll Learn

  • Explain the Salesforce architecture and key terminology
  • Use the application development lifecycle to define the process of managing an app's development, from design to final release
  • Compare different methods for granting users access to functionality and data
  • Build and customize applications to meet business requirements
  • Describe use cases for data management and validation tools
  • Analyze key performance indicators with reports and dashboards
  • Automate business processes using key features and functionality
  • Leverage the Salesforce ecosystem and resources to implement and maintain "your" Salesforce org

*Request Detailed SyllabusĀ 
Related Links: Certified Salesforce Administrator (CRT101)

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  • Course Number ADX201
  • Course Length 5 days
  • Course Fee $4,395.00
  • Delivery Format vILT (Instructor Led; Virtual LIVE Online; Remote Training)
  • Course Topic Active Directory/Group Policy/Authentication/Identity Access
  • Vendor Salesforce
  • Technology Lightning

Register for course: ADX201

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