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Cisco Unified Communications Manager Software v12.5 | Cisco IM&P v12.5. This 5-day instructor-led training is a companion course to ACUCW1. The ACUCW2 course focuses on “Moves, Adds, Changes and Deletes (MACDs)” for a Cisco Collaboration Solution in a multisite deployment. The preconfigured environment used as the starting point for ACUCW1 is created from scratch in the ACUCW2 course. These two courses together provide coverage of both multisite deployment and administration. For this advanced administrative course participants should have experience performing basic CUCM administrative tasks, including IP Phone moves, adds and changes and as well have some familiarity with the CUCM Administrative GUI. An understanding of router configuration is not needed. Prerequisite content is found in the following course options to review:

  • ACUCW1 Administering Cisco Unified Communications Workspace Part 1 (v12.5): Basic Administration for Multisite Deployments
  • CLFNDU Understanding Cisco Collaboration Foundations

Note: if only parts of ACUCW1 and ACUCW2 are needed, contact us to discuss course customization and design of content covering the specific required. Additionally, for participants whom have taken previous version of ACUCW1 and ACUCW2, consider the new ACUCW Lab Workshop; a whiteboard-based workshop focusing on primarily just the ACUCW1 and ACUCW2 labs.

Target Audience
This course offers role-based training on a real-world multisite lab topology specifically designed to address the needs of administrators specifically targeting multisite deployments, administrators who need a more comprehensive understanding of the Cisco UC infrastructure and administrators, engineers, network architects and integrators with overall responsibility for Cisco UC networks.

What You'll Learn
Participants will learn the advanced administrative concepts needed to understand Cisco Collaboration Solution configuration:

  • Learn about the Cisco Collaboration Solutions 12.5 Preferred Architecture
  • Perform initial system configuration including service activation, enterprise and system parameter configuration, CallManager group and device pools configuration
  • Build a line/device multisite dial plan using local route groups
  • Deploy calling privileges using partitions, calling search spaces and translation patterns
  • Understand the NANP (North American Numbering Plan) and its implications for multisite deployments
  • Deploy CUCM mobility features: extension mobility, device mobility, and unified mobility (single number reach)
  • Configure Instant Messaging and the Presence Server
  • Configure Jabber Clients for full UC services

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  • Course Number ACUCW2
  • Course Length 5 days
  • Course Fee $3,775.00
  • Delivery Format VLT (Instructor Led; Virtual LIVE Online; Remote Training)
  • Course Topic Collaboration/Communications
  • Vendor Cisco
  • Technology Unified Communications Manager

Register for course: ACUCW2